PRIVACY POLICY

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect personal information such as your name, address, and email address.

When you browse our store, we automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us understand your browser and operating system.

Email Marketing (if applicable): With your permission, we may send you emails about our store, new products, and updates.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your payment method, place an order, arrange delivery, or initiate an exchange, we imply your consent to collect and use your information for that specific reason.

If we request your personal information for secondary reasons, like marketing, we will explicitly ask for your expressed consent or provide you the option to decline.

How do I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you or to continue collecting, using, or disclosing your information by contacting us at [hello@soliradiamonds.com] or mailing us at:
Rath Residence, Harsha Vihar 3rd Lane, Berhampur, Ganjam, 760002, Odisha

SECTION 3 - DISCLOSURE

We may disclose your personal information if:

Required by law.
You violate our Terms of Service.

SECTION 4 - PAYMENT

We use Razorpay to process payments. Neither we nor Razorpay store your card data on their servers. All transaction data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) during processing.

The payment gateway adheres to PCI-DSS standards, managed by the PCI Security Standards Council (Visa, MasterCard, American Express, Discover).

For more information, please refer to Razorpay’s terms and conditions at https://razorpay.com.

SECTION 5 - THIRD-PARTY SERVICES

We use third-party providers only to the extent necessary to perform services like payment processing.

Some third-party providers, such as payment gateways, have their own privacy policies governing how they handle your data. We recommend reviewing these policies to understand how your information may be handled.

If you interact with a third-party service, your data may be subject to the laws of the jurisdiction in which the provider is located.

Once you leave our website or are redirected to a third-party platform, this Privacy Policy no longer applies.

SECTION 6 - SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

SECTION 7 - COOKIES

We use cookies to maintain user sessions on our site. Cookies do not personally identify you on other websites.

SECTION 8 - AGE OF CONSENT

By using this site, you confirm that you are either the age of majority in your jurisdiction or have obtained parental or guardian consent to use the site if you are a minor.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on the website.

If significant changes are made, we will notify you here so that you remain aware of how we collect, use, and disclose your information.

If our business is acquired or merged with another company, your information may be transferred to the new owners to ensure continued service.

QUESTIONS AND CONTACT INFORMATION

For access, corrections, or deletion of your personal information, or if you want to register a complaint, please contact our Privacy Compliance Officer at:
Email: hello@soliradiamonds.com
Mailing Address: Rath Residence, Harsha Vihar 3rd Lane, Berhampur, Ganjam, 760002, Odisha